Chronvia

Browse our products, choose your items, add them to your cart, and check out. You’ll get a confirmation email right away.

If you need to change or cancel it, contact us as soon as possible. Once an order enters processing, changes might not be possible, but we’ll try.

Orders usually process within 1 to 2 business days.

As soon as your order ships, you’ll get a tracking link by email, and if you need help, reach out with your order number.

United States
Estimated delivery: 4– up to 7 business days.Tracking is provided once it ships, and delivery times can vary.
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Canada
Estimated delivery: 5– up to 10 business days
Tracking is provided once it ships, and delivery times can vary.
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International
Estimated delivery: 7– up to 20 business days
Delivery times vary depending on your destination and local customs processing.

As soon as your order ships, you’ll get a tracking link by email, and if you need help, reach out with your order number.

Yes, rates are calculated at checkout and customers are responsible for any customs or import fees

Returns are accepted within 7 days of delivery. Items must be unused and unopened in original condition.

Contact our support team with your order number and we’ll guide you through the next steps.

Probably not. Shipping fees are non-refundable. Return shipping is the customer’s responsibility unless the item is incorrect or damaged.

Once we receive and inspect your return, refunds are issued to your original payment method. Banks typically post the refund within five to ten business days.

Right now we don’t offer direct exchanges. Place a new order and return the original item if eligible.

Contact us within 7 days of delivery with photos of the issue. We’ll review your request and provide a replacement or refund if appropriate.

We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, Shop Pay, and other secure payment methods available at checkout.

Yes. Every transaction is encrypted and processed securely to trusted payment providers

Our products are made with gentle ingredients, but we always recommend a patch test first.

We focus on clean, skin-friendly formulas. Check each product page for full ingredient details.

Store them in a cool, dry place away from direct sunlight

Follow the directions on each product page. If you’re new to an ingredient, start slowly and see how your skin responds.

Yes. We recommend a patch test before full use.